Terms of Service
Terms of Service
By using softhour.co, you agree to these terms. Read them. They're short and written in plain English.
Who we are
Softhour is a small DTC brand based in Texas, USA. We sell beauty, wellness, and apparel products and ship them across the United States.
Orders
When you place an order, you're making an offer to purchase. We confirm the offer by sending an order confirmation email. We reserve the right to refuse or cancel any order if there's an issue with payment, fraud, or product availability.
Pricing
All prices are in US dollars. We try to keep pricing accurate but occasionally there are errors. If a pricing error happens, we'll contact you before charging your card.
Shipping
See our Shipping Policy for full details on delivery windows and costs.
Returns and refunds
See our Refund Policy.
Intellectual property
All content on softhour.co — including product images, descriptions, and brand assets — is owned by Softhour. Don't copy it without permission.
Limitation of liability
Softhour is not responsible for any indirect, incidental, or consequential damages arising from product use. Our maximum liability for any product is limited to the amount you paid for it.
Changes to these terms
We may update these terms occasionally. Continued use of the site after changes means you accept the updated terms.
Contact
Questions? hello@softhour.co
Last updated: May 20, 2026